What we do

Spryt turns scheduled care into delivered care.

The AI that predicts patient drop-off and gets them to care.

Case study · Spryt × Google Cloud

Spryt and Google Cloud turn scheduled care into delivered care, tackling healthcare’s $150B missed-appointment problem

Asa runs on Google Cloud end to end, with Gemini powering the decision and governance layers that check every message for safety before it’s sent.

Every patient’s individual journey. Connected.

Spryt sits inside the systems patients and providers already use, works out where each patient is likely to disengage, and reaches them first: on WhatsApp, by SMS, wherever they already are. Automatically, safely, and with no extra work for your team. The result: more completed care journeys, fewer no-shows, less admin, and more of the care you plan actually getting delivered.

That’s Care Journey Orchestration.

The numbers tell one story: Asa gets more of the care you schedule delivered. In the US, that means fewer no-shows. In the NHS, more bookings. Same capability. Higher throughput.

28%

Fewer no-shows across booked appointments, in a single quarter (US).

160%

Increase in booking conversion (NHS North Central London).

ROI

Within 90 days (US clinics).

Recognised & validated by

  • Mayo Clinic Platform_Accelerate
  • Google for Startups Growth Academy: AI for Health
  • First NHS England approval for WhatsApp + AI scheduling in an NHS health record

The silent gap

Every missed appointment gets a code: DNA (Did Not Attend). The appointment that never gets booked gets nothing: the check-up that’s due, the referral that never becomes a booking. No code, no report, no owner.

It’s healthcare’s silent gap, and it’s where care journeys end before they start.

Spryt is here to change that.

A person at home in the evening, phone in hand

What if healthcare adapted to patients, not the other way around?

Meet Asa

Meet Asa. The AI agent that gets patients to care.

  1. 01 Predicts drop-off. Developed and evaluated on 224M+ de-identified records through Mayo Clinic Platform, Asa works out where each patient is likely to disengage.
  2. 02 Reaches out first. On WhatsApp and SMS, wherever patients already are. No app. No portal. No login.
  3. 03 Completes the journey. Books, preps, reschedules, arranges transport, follows up, and hands to the medical admin when it matters.

Care journeys don’t fail at appointments. They fail in the silence between them. Asa fills the silence: what’s next, when, where, how to get there, and how to prepare. Patients never wonder. Providers never chase.

A man reading a message on his phone, relaxed at home
A woman waiting outside, in daylight
Spryt MediDrive

The ride is part of the appointment.

Missed appointments are often transport problems. Through our partnership with MediDrive, Asa arranges the patient’s ride in the same conversation where the appointment was booked.

See how it works

You’ll always know what happens next.

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